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• Returns Policy

If you are not in love with your new purchase, please contact us at

within 48 hours of receiving your purchase. We will gladly provide an exchange (excluding shipping costs) within 10 days of receiving your purchase back. All goods must be returned in their original condition and packaging to the address below:

HELENA ORA DESIGNS
201 VINE AVENUE
HIGHLAND PARK, IL 60035 USA

Helena Ora does not accept returns on any merchandise that has been worn.

Items that are custom made or special ordered are non returnable nor refundable.

Items received as gifts may be exchanged for another item of equal or greater value.

Items shipped internationally are non returnable nor refundable.